forty studio

Privacy Policy

This Privacy Policy explains how Forty Studio collects, uses, stores and discloses personal information.In this policy, Forty Studio, we, us or our means Forty Studio, a creative services business based in Canberra, ACT, Australia, working with Australian and international clients.1. What This Policy CoversThis policy applies to personal information we collect when you use our website, contact us, submit an enquiry, purchase a service, or share project materials with us as part of our video editing or video audit services.2. What Personal Information We CollectThe personal information we collect depends on how you interact with us.2.1 Website visitor informationWhen you visit our website, we may collect limited technical and usage information, such as:-IP address or approximate location data
-browser type
-device information
-pages viewed
-traffic source
-session and interaction dataThis information may be collected through cookies, analytics tools and embedded third-party content.2.2 Enquiry and application informationIf you contact us or complete our Google Form, we may collect:-your name
-email address
-business name
-website
-social links
-project details
-budget information
-information about what you want -help with and your goals2.3 Client and transaction informationIf you become a client or purchase a service, we may collect:-contact details
-business details
-service selection
-payment-related information -handled through third-party providers
-project communications
-feedback and review comments
-records of our work togetherWe do not currently send marketing or newsletter emails.2.4 Project materials and uploaded filesFor video editing and video audit services, we may receive or access project materials such as:-raw footage
-edited footage
-audio files
-voice recordings
-images
-screenshots
-graphics
-documents
-notes
-links to videos or channels
-other client-supplied filesThese materials may include personal information if they identify you or another person, for example by name, face, voice, likeness or other identifying details.3. How We Collect Personal InformationWe collect personal information in a few different ways.3.1 Directly from youWe collect information directly from you when you:-fill in our form
-email us
-purchase a service
-send us files, notes or project instructions
-review videos
-share links or content for a video audit
-otherwise communicate with us3.2 Through your use of our websiteWhen you use our website, we may collect limited technical and usage information through analytics tools, cookies and similar technologies.Our website may also include embedded third-party content, such as video or social media content, which may collect information according to the relevant third party’s own privacy practices.3.3 From third-party service providersWe may receive limited personal information from third-party providers involved in areas such as website forms, payments, file transfer, review tools and service delivery.4. Why We Collect and Use Personal InformationWe collect and use personal information for purposes such as:-responding to enquiries and applications
-assessing whether we are a good fit for your project
-providing video editing and video audit services
-receiving, reviewing, editing and delivering project files
-managing payments and records
-communicating with you about your project
-improving our website, services and workflow
-maintaining business, legal, tax and administrative records
-protecting our rights, preventing misuse and managing disputes5. Cookies, Analytics and Similar TechnologiesOur website may use cookies and similar technologies to help the site function properly, understand website traffic and visitor behaviour, improve performance and support embedded third-party content.We may also use analytics tools, such as Google Analytics, to understand how visitors use the website.Some third-party content embedded on the website may also collect information according to the relevant provider’s own privacy practices.You can usually manage cookies through your browser settings. Depending on your location, you may also be presented with cookie choices or consent options on the website.6. Third-Party Platforms and Service ProvidersWe use third-party providers to run the website and deliver our services. Depending on how you interact with us, these may include providers for:-website hosting and domain services
-forms and enquiries
-website analytics
-payment processing
-file transfer
-draft review and feedback
-video hosting
-email communicationWe may share personal information with these providers where reasonably necessary to run our website, process enquiries, deliver services, manage payments or operate the business. These providers handle information under their own terms and privacy policies.7. Overseas Storage and DisclosureBecause we use third-party digital platforms and service providers, personal information may be stored, processed or accessed outside Australia.This may happen when data is handled by providers that operate internationally or use overseas infrastructure.We do not promise that all service providers store data only in Australia.8. Project Materials and Client ContentIf you send us project files or other materials for a video edit or video audit, those materials may contain personal information about you or other people.We collect and use those materials only for purposes connected with the requested service, such as:-reviewing your video or channel
-editing your footage
-preparing a video audit
-communicating with you about the work
-delivering the finished serviceYou should only send us materials that you are authorised to share and use for the relevant project.9. How We Protect Personal InformationWe take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.Those steps may include:-using reputable third-party platforms
-restricting access to information
-using password-protected accounts and devices
-limiting sharing of client materials
-deleting or archiving information when no longer reasonably neededNo method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.10. How Long We Keep Personal InformationWe keep personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, follow-up, business administration, legal compliance, record-keeping and dispute management.In practice:-enquiry information may be kept for a reasonable period to manage follow-up, project history and business records
-client communications, transaction records and project-related records may be kept for a longer period where reasonably needed for administration, legal, tax or operational purposes
-project files and review materials may be kept for a limited period after delivery, then deleted, archived or removed at our discretionWe may also retain information in backups or where retention is reasonably necessary for legal, accounting or dispute-related reasons.11. Access, Correction and Deletion RequestsYou can contact us to request access to the personal information we hold about you, or to ask us to correct inaccurate or outdated information.You may also request that we delete personal information we hold about you.We will consider reasonable requests, but we may need to retain some information where it is reasonably necessary for legal, accounting, security, backup, dispute-resolution or record-keeping purposes.If we cannot comply fully with a request, we will explain why where appropriate.12. Children’s PrivacyOur website and services are not directed to children under 18.We do not intentionally collect personal information directly from children as a target audience for this business.13. Privacy ComplaintsIf you have a privacy complaint, please contact us by email first at [insert privacy contact email] and include enough detail for us to understand the issue.We will review your complaint and respond within a reasonable time.14. Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes to our website, services, tools or legal obligations.The latest version published on the website will apply from the date it is posted.15. Contact UsIf you have questions about this Privacy Policy or the way Forty Studio handles personal information, please contact Forty Studio using the contact details listed on this website.

We acknowledge the Ngunnawal people as traditional custodians of the ACT. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.